UIT Alert: myUH Self Service and Campus Solutions

    Current Status

    ResolvedResolved - myUH Self Service and Campus Solutions

    Resolution Statement

    Actions and Root Causes

    Resolved

    Affected Services

    • Student Self Service
    • Campus Solutions

    Event Updates

    DisruptedmyUH Self Service and Campus Solutions
    November 8, 2016 , 11:53 AM

    myUH Self Service and Campus Solutions: Customers reporting slowness, lack of ability to login, or being kicked out of these services. 

    Administrators are working on a solution to this issue.

    UnavailableEmergency Maintenance at 2:00pm
    November 8, 2016 , 1:57 PM

    At 2:00 pm, the Campus Solutions applications (student records, registration, admissions, financial aid, student finance) will be restarted for emergency maintenance.

    Customers will experience an approximate 20 minutes disconnection from the application.

    IssueUpdate - myUH Self Service and Campus Solutions
    November 8, 2016 , 2:34 PM

    Emergency maintenance has completed, Campus Solutions services are available.

    SMEs are monitoring for any latency reports over the next few hours.

    ResolvedResolved - myUH Self Service and Campus Solutions
    November 8, 2016 , 2:35 PM
    Campus Solutions services have been restored and are stable at this time.